Seth Godin has a nice business tip for us: Answer the phone or do not. There is no try. Wait, maybe that was Yoda…

I called 1-800-334-6889 to whine a little bit and to hear why they made a meltable teapot. I counted how many prompts I had to press in order to talk to a human being. It was NINE.

Nine! Try it. I’ll wait.

The last step was a recording that they were closed and I should call back after 10 am. Click.

I know you’ve heard this before, but it’s really simple:

The only reason to answer the phone when a customer calls is to make the customer happy.

It’s a good and very short read. Go read it.

Source: Seth Godin

Today in the Photoshop class we took some time out to share some websites.

• http://snipurl.com/adobe-vectors – Official Adobe site that has lots of free vectors
• http://snipurl.com/photoshop-vectors – Smashing Magazine has a quintillion links to other sites that have gazillions of vectors
• http://psdtuts.com – Has lots and lots of Photoshop tutorials as the name might suggest.
• http://www.layersmagazine.com – Official website for Layers Magazine – they have lots of info on all the Adobe programs.
• http://tutvid.com – TutVid is a tutorial video website with video tutorials on all the Adobe programs.

If you’ve got linkies to share let us know in the comments.

PS: Rob – I got your fly swatter email but just haven’t posted it yet.

Calling all Photoshop experts, Madonna needs your help!

This blog I’ve never scene before, The Blemish, has some pictures of Madonna before they got photoshopped. This is directly touches on one of the topics we discussed in class a couple weeks back.

Source: The Blemish